top of page

EASY MOVE TOTE RENTAL FAQs

Everything you need to know about renting moving totes in Northwest Arkansas.

GENERAL QUESTIONS
Q: What are EasyMove totes?

A: Durable, reusable plastic moving boxes delivered to your home. Stronger and stackable — no tape required. 27×17×12 inches, made in the USA.

Q: How does it work?

A: We deliver. You pack. We pick up. You choose your dates when booking.

Q: What areas do you serve?

A: Bella Vista, Bentonville, Rogers, Springdale, Fayetteville, and Lowell.

CHOOSING THE RIGHT PACKAGE
Q: Which package do I need?

A: Studio/Dorm: 16 totes. 1 Bedroom: 25 totes. 2 Bedroom: 40 totes. 3 Bedroom: 55 totes. 4 Bedroom: 75 totes. 5 Bedroom: 100 totes.

Q: What if I need more totes?

A: Contact us — we can upgrade your package if available.

Q: What if I finish early?

A: Request early pickup anytime — pricing stays the same.

DELIVERY & PICKUP
Q: Is delivery really free?

A: Yes — FREE delivery and FREE pickup on every order.

Q: Do I need to be present?

A: Yes — verify tote count and condition at delivery and pickup.

Q: What is curbside delivery?

A: We deliver to your curb. Stairs or elevator? Let us know when booking.

Q: What are the delivery windows?

A: 9am–12pm, 12pm–3pm, or 3pm–6pm. You choose when booking.

CLEANLINESS & QUALITY
Q: Are the totes clean?

A: Yes — cleaned and sanitized after every use.

Q: How strong are they?

A: Rated for 70 lbs., stack 5 high. Made in the USA.

BOOKING & PAYMENT
Q: How do I book?

A: Choose package, pick delivery date, pay securely online.

Q: When do I pay?

A: At time of booking. 9.5% Arkansas sales tax applies.

Q: Can I change my booking?

A: Yes — contact us at least 48 hours before delivery.

Q: What is the cancellation policy?

A: Full refund if cancelled 48+ hours before delivery. Less than 48 hours may incur a fee.

RENTAL PERIODS
Q: What rental periods are available?

A: 1 week, 2 weeks, or 3 weeks. Most customers choose 2 weeks.

Q: Can I extend my rental?

A: Yes — contact us before your pickup date.

SUPPORT

Still have questions? Call or text (479) 633-7737 or email EasyMoveToteRentals@gmail.com

bottom of page